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There various account settings options available for your Koongo account.

Edit Account

Edit Account settings allow you to modify your Koongo account information.

Account Information

  • First Name
  • Last Name
  • Email Address - Used as the username for login to your user account.
  • Time Zone - The value is predefined automatically according to your location. You may want to change it. Schedule of channel updates is set up relatively to  Time Zone.

Change Password

If you check the corresponding option you may change your account password.

My Plan & Pricing

For more details, please check the My Plan & Pricing section.


Subscriptions tab allows you to check or cancel your subscription

Note:  Not available for Shopify, Lightspeed and CCV platforms since the apps are not charged directly be Koongo.

Subscriptions list

Subscription cancellation

Legal & compliance

Here you can check and agree with the Koongo legal information.

Billing Address

You can modify your company address information here.

Billing History

Billing history allows you to check and print your invoices.

Billing list

Invoice printing


You can subscribe for Koongo newsletter.

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