The Amazon order synchronization is currently supported for Shopify, Magento, Magento 2, WooCommerce, Lightspeed, Shoplo, BigCommerce and CCV Shop platforms.
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Update your Koongo plan
Prior the Amazon order sync setup, you need to upgrade your plan and add a connection. For more details, please check My Plan & Pricing manual.
This step is not applied to the CCV Shop platform.
Order sync setup
To activate the Amazon order synchronization, please follow the steps below:
Add connection
Click Add Connection button.
Select the Amazon connection
Select the Amazon connection from the list
Fill user details
Select your Amazon account Marketplace and fill the Seller Id and MWS Authorization Token. Set Activate Order Synchronization to ACTIVE. Save the settings.
For more details about Seller Id and MWS Authorization Token, please check the Integration over API manual.
Sync your orders
Click Synchronize Orders button
Orders configuration
You can modify various parameters in the Orders Config section
Activate Order Synchronization
You can set the connection to Active or Disabled.
Order Synchronization Level
The Order Synchronization Level option can be set to Orders&Stock or Stock only.
Product Identification Attribute
This indicated the attribute which is mapped to Amazon Seller SKU in the Amazon feed.
Default Shipping Service
You can define the shipping service default value. The default value will be used in case the order shipping service from the store doesn't match the Amazon allowed services.
Order Cancellation Reason
The default reason for order cancellation at the Amazon channel.
Order details
You can check each order details.