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The Amazon order synchronization is currently supported for Shopify, Magento, Magento 2WooCommerce, LightspeedShoploPrestashopBigCommerce and CCV Shop platforms.


Table of Contents

Update your Koongo plan

Prior the Amazon order sync setup, you need to upgrade your plan and add a connection. For more details, please check My Plan & Pricing manual.

This step is not applied to the CCV Shop platform.


Order sync setup

To activate the Amazon order synchronization, please follow the steps below:

Add connection

Click Add Connection button.

Select the Amazon connection

Select the Amazon connection from the list

Fill user details

Select your Amazon account Marketplace and fill the Seller Id and MWS Authorization Token. Set Activate Order Synchronization to ACTIVE. Save the settings.

For more details about  Seller Id and MWS Authorization Token, please check the Integration over API manual.

Sync your orders

Click Synchronize Orders button

Orders configuration

You can modify various parameters in the Orders Config section

Activate Order Synchronization

You can set the connection to Active or Disabled.

Order Synchronization Level

The Order Synchronization Level option can be set to Orders&Stock or Stock only.

Order Types

Order syncing will transfer only orders with selected fulfillment method.

Product Identification Attribute

This indicated the attribute which is mapped to Amazon Seller SKU in the Amazon feed.

Default Shipping Service - Store Shipment 

Default value will be used in case, that order shipping service in shipment from store doesn't match Amazon allowed services.

Default Order Shipping Method

Default shipping method for Amazon orders - e.g. DHL DE. Leave empty if you'd like to use values imported from Amazon. Value is used also for Carrier Name during shipment upload to Amazon, if Carrier Name is not filled by store.

Order Cancellation Reason

The default reason for order cancellation at the Amazon channel.

Ignore Amazon Tax

Ignore Amazon tax lines during order item processing.

Tax Is Included In Prices

Tax is included in base item and shipping price, which comes from Amazon.

Order details

You can check each order details.


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