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Connect your eBay Product and Remove feed to your eBay account using API integration.

eBay integration manual

Full eBay marketplace integration manual is available at www.koongo.com/ebay.html


Table of Contents

Select API submission

Click API submission button in your eBay profile



2 Connect eBay account

Select eBay marketplace location and click Connect eBay Account button

3 Fill your eBay credentials

Fill your eBay account username and password

4 Fill eBay policy settings

Click Get Account Settings button and select your Payment policy, Return policy, and Fulfillment policy


5 Fill inventory location

Select your Inventory location and fill the location attributes 

Submit your products

Click Submit to button to submit your products to the channel


Check submission errors

Check your product submission errors and fix the eBay feed accordingly. 

Select Show Products button


Check the errors:


Out of Stock Error

When listing or delisting products to eBay, very rarely, you might encounter this error: 

The quantity must be a valid number greater than 0.

This error usually indicates that a setting in eBay must be changed in order for the stock of the product to update to 0.

To solve the error, check if the 'Out of Stock' feature is active on eBay for your eBay profile. To do this and to activate the feature: 

  1. Navigate to your eBay Account view
  2. Click on Site Preferences on the left
  3. In the Selling Preferences section, click the checkbox to enable the 'Use the out-of-stock-option' 

When the quantity of your Good 'Til Cancelled listing reaches zero, the listing remains active but is hidden from search until you increase the quantity. You may also qualify for certain fee credits.


8 Activate auto-submission

If needed, you can activate API auto-submission by setting the "Enable Feed Auto-Submit" to "Yes".

Feel free to contact the Koongo support at support@koongo.com.

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