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The eBay order synchronization is currently supported for Shopify, CCV ShopMagento, WooCommerce, and Lightspeed platforms.


Table of Contents

Update your Koongo plan

Prior the eBay order sync setup, you need to upgrade your plan and add a connection. For more details, please check My Plan & Pricing manual.


Order sync setup

To activate the eBay order synchronization, please follow the steps below:

Add connection

Click Add Connection button.



Select the eBay connection

Select the eBay connection from the list


Fill user details

Fill your eBay account Marketplace, Mode and click Connect eBay Account button. You'll be redirected to your eBay account where your confirm your eBay connection.

Then, set Activate Order Synchronization to ACTIVE and save the settings.


Sync your orders

Click Synchronize Orders button

Orders configuration

You can modify various parameters in the Orders Config section

Activate Order Synchronization

You can set the connection to Active or Disabled.

Order Synchronization Level

The Order Synchronization Level option can be set to Orders&Stock or Stock only.

Product Identification Attribute

Store attribute which is mapped to SKU attribute during eBay product syncing.

Product Identification Suffix

Suffix assigned to identification attribute value during eBay product syncing.

Default Shipping Service

You can define the shipping service default value. The default value will be used in case the order shipping service from the store doesn't match the eBay allowed services.


Order details

You can check each order details.



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