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Welcome to Koongo!

NoStress Commerce s.r.o. (‘Koongo’) takes the privacy of its visitors and customers to the koongo.com website (‘Website’) and hosted application (‘Application’) very seriously. On this page, Koongo addresses what information is collected from you (whether online or offline) and how that information is used.

If you have additional questions not answered here, contact the Koongo support to request more information. By accessing or using the Website or Application, you acknowledge that you have read, understood and accept this privacy policy and its terms. We will not sell, nor rent information to third parties for their marketing purposes. If you do not agree with our data protection regulations, please do not register for this service.

Updated: April 20, 2018

Information Collected

To better serve Website visitors and Application customers, and to enable the operation of the services offered, Koongo collects two basic types of information from users:

Personally Identifiable Information

This information personally identifies one individual from another, and except as stated in this Privacy Policy, is voluntarily provided to us by visitors and customers.

 Aggregate User and Tracking Information

This information provides insights on how customers and visitors use the Website, Application and other Koongo products. This data is anonymous in nature and does not contain any personally identifiable information. This information is used to ensure that the Website, email messages and marketing efforts continue to appeal to users.

Voluntary Information

Except as stated in this Privacy Policy, Koongo only collects personally identifiable information that you voluntarily provide to us. Examples include, among other information, your name, email address, Application user name and password.
Koongo only requires personally identifiable information from you when it is needed for registration or placing orders on the Website.

Other information Koongo collects

When you visit the Website, some information about your visit may be automatically collected using cookies, log analysis software and other aggregate tracking technologies.

Cookies

For more information, please visit the Cookies section.

Log File Analysis

Koongo also collects information from your computer each time you visit the Website using log file analysis software. Information measured, analyzed and collected in this manner may include but is not limited to: your IP address, operating system, platform information, date and time of your click stream behavior, cookie information, session information (includes: page interaction information, browser interaction information, page response times, length of visits to individual pages, and download errors) and web browser software.

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Any comments or questions you submit through Koongo support desk are recorded as well. By using Koongo services, you are giving Koongo permission to use and store such information consistent with this privacy policy.

Use of Collected Information

Koongo will not sell, exchange or otherwise distribute your personally identifiable information without your consent, except to the extent required by law, in accordance with your instructions, or as identified in this privacy policy.

Personally Identifiable Information

Koongo may use your information, including personally identifiable information, for business purposes including, without limitation, the following:

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8. Koongo may share any information you submit when Koongo has your consent to do so, or when Koongo needs to share it in order to provide the information or service you requested.

Non-personally Identifiable Information

Koongo may use your non-personally identifiable information it collects during your visit to the Website, during your interaction with Koongo's emails or during your interaction with Koongo's third-party marketing efforts for other purposes including, without limitation, the following:

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5. For day-to-day system administration needs.

What You Get From Koongo

NoStress believes that honest and clear communications with customers and users is a key part of a great experience. All of Koongo's email communications contain information on how to unsubscribe, and Koongo honors all requests as quickly as possible. Below are examples (without limitation) of communications you may receive from Koongo:

Registration Email Messages

When you join for an account, you will receive an email confirming your registration (as applicable). The email message will contain your name, the email address you provided and your Koongo sign-in information.

Marketing or Promotional Emails

Koongo may send you marketing materials. These mailings will contain information on how to unsubscribe, and Koongo honors all requests as quickly as possible.
If you are receiving communications from Koongo and wish to unsubscribe, simply click on the unsubscribe link in any of the marketing communications.

Answering Inquiries

If you send Koongo a question or suggestion, Koongo may use your email address or telephone number or to respond to you.


Koongo Products – Other Websites

Koongo does not share personally identifiable information with business partners who display or offer Koongo products or services on their Websites.

Protection

Changes of the Data Protection Regulations

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